50 lessons = 50 Audios + 50 Videos + 50 Materials Packages including flash-cards This course is available for Instant Download Bonus: Full online access is also included to access any lesson any time from any device.
What is Emotional Intelligence and how does it relate to your communication skills? Everybody knows what IQ is, but fewer people know what EQ (emotional intelligence) is, and how EQ relates to your success in life. Since EQ is every
The Interview: 5 Quick Tips for Landing That Job If you can’t get through the interview, it doesn’t make any difference how many skills you’d bring to the job, because you won’t get the job. Communication training isn’t just for
When you need to convey confidence and power–you need your POWER TONE. Ever notice how when some people speak, others listen–and when others speak, no one seems to listen? Ever notice that some people command positive attention when they speak–while
Who is the sniper in your office? Say it isn’t YOU (right?) Dear Dan: I am working with someone (another female) that has a very twisted, sick sense of humor. All of her jokes are usually at someone else’s expense.
Effectively delivering messages requires the right power words Delivering messages–Ever wonder why even your best ideas don’t get any traction? Does it seem to you your ideas aren’t being heard or taken seriously? Do you notice other people getting their point
Criticize positively? YES YOU CAN! When it comes to professional communication skills, most people have trouble with the whole, “constructive criticism” thing. If you want to be a truly polished, savvy communicator at work, this is one communication skill
Discussing Politics: The conversation doesn’t have to be ugly, even when the topic is In this series, Dan covers the 9 principles that will help you communicate with kindness, mindfulness, confidence, and compassion. And you’ll look like a superhero doing
When angry or emotional customers are out of control When communicating with angry or emotional customers, many of us try to calm them down by slowly, clearly, and logically telling them how we can help them with whatever technical issue they’re
You know that feeling you get in your stomach as soon as someone starts talking about Donald Trump? What about other political or religious issues? I do. I'm not political by nature. I neither want nor care to discuss what's going on unless I can do it while practicing...