50 lessons = 50 Audios + 50 Videos + 50 Materials Packages including flash-cards This course is available for Instant Download Bonus: Full online access is also included to access any lesson any time from any device.
What is Emotional Intelligence and how does it relate to your communication skills? Everybody knows what IQ is, but fewer people know what EQ (emotional intelligence) is, and how EQ relates to your success in life. Since EQ is every
When you need to convey confidence and power–you need your POWER TONE. Ever notice how when some people speak, others listen–and when others speak, no one seems to listen? Ever notice that some people command positive attention when they speak–while
The Diplomatic Decline is the Definitive NO! Do you have trouble saying no–and then regret that fact–when you realize you’ve committed to something you don’t want to do? Then read the letter below from Confused in Cleveland, and Dan’s detailed
Who is the sniper in your office? Say it isn’t YOU (right?) Dear Dan: I am working with someone (another female) that has a very twisted, sick sense of humor. All of her jokes are usually at someone else’s expense.
Effectively delivering messages requires the right power words Delivering messages–Ever wonder why even your best ideas don’t get any traction? Does it seem to you your ideas aren’t being heard or taken seriously? Do you notice other people getting their point
You know that feeling you get in your stomach as soon as someone starts talking about Donald Trump? What about other political or religious issues? I do. I'm not political by nature. I neither want nor care to discuss what's going on unless I can do it while practicing...
Customer Service: A preemptive soft blow can soften the harder one to come If you’re in customer service, you know that there are some messages you have to regularly deliver that are probably going to upset people. Part of professional
If you’re polishing your effective communication skills, learning how to get honest feedback will most likely be part of your communication training. This professional communication skill is easy to develop simply by learning just one two-step communication technique. In many of my
The Hamburger: “When you___, I feel___, because___.” There are times when another person says or does something that is so outrageous that our natural reaction is to abruptly and rudely leave the room and maybe tell them off on our