Stellar Customer Service How on earth can “no problem” be a danger phrase? After all, “no problem” is common-as-dirt and certainly inoffensive. But is that what you want to be? Is that the label you want to plant in the
Boring or fascinating–Can you actually decide which one to be? You’ve noticed, I’m sure, that when some people tell stories, everybody listens with wide-eyed attention. When others tell stories, people are yawning as they search for the exits? Honestly–which person
Hi Everybody! Check out which business course is for you– A business course–two in fact–designed for LIVE online training. So, I’m trying to choose between two (essentially) communication skills training courses. I’m going to host both of these business courses,
50 lessons = 50 Audios + 50 Videos + 50 Materials Packages including flash-cards This communication skills course is available for Instant Download Bonus: Full online access is also included to access any lesson any time from any
Would you like people to think of you as more fascinating when you talk? In this free communication skills training course online, you'll learn the 3 secrets to sounding more fascinating when you talk--and the best part is you can use it starting today! click for more..
What is Emotional Intelligence and how does it relate to your communication skills? Everybody knows what IQ is, but fewer people know what EQ (emotional intelligence) is, and how EQ relates to your success in life. Since EQ is every
Negative people–they’re everywhere Are you transforming your environment or are negative people transforming YOU? This Communication Skills Training post is taken from Dan’s book Energy Vampire Slaying: 101, and deals with how to handle severely negative people called THE NEGADDICTED.
Ten Ideas for Dealing with Difficult People When I prepare for onsite communication training, I do research to make certain my own ideas remain fresh and have stood the test of time–and to see what new solutions/scripts/techniques I might want to include
The Interview: 5 Quick Tips for Landing That Job If you can’t get through the interview, it doesn’t make any difference how many skills you’d bring to the job, because you won’t get the job. Communication training isn’t just for