The American Business Culture is unique, of course–but in what way? Following is an article written by Forbes Staff Writer Sean Kilachand about the American business culture. Because I teach about communicating with Americans, I was intrigued when I discovered
CUSTOMER SERVICE TRAINING RESOURCES AND TIPS FOR THE SAVVY CUSTOMER SERVICE PERSON Do you ever wonder, when speaking with a customer service rep who is taking a long time to bring up your information, WHY it is taking so long?
Can you really predict job performance of future employees? As a future employee, do you know what the interviewer is going to look at most closely? How can you possibly predict job performance of the person you’re considering hiring? Let’s
Brag humbly is NOT an oxymoron You can brag humbly by remembering one simple truth: You didn’t do it alone. If you want to be respected and admired, rather than resented when you achieve something–there is one simple thing you should