Just what is passive-aggressive behavior??!! Many people aren’t clear as to what “passive-aggressive” really means. To put it in the simplest of terms, when you engage in passive-aggressive behavior, it’s your intention to punish someone–or to be aggressive–but just not be up-front about
Would you like the people with whom you work to be more fair and flexible? Remember this communication truth: It is only what you are not giving that can possibly be missing from this relationship. That said, if you want people
What is the most common starter phrase people use as a reaction to being interrupted, when they wish to regain control of the conversation? If you thought “Excuse me,” or “I’m sorry,” you’re exactly right. Most people start their response
When dealing with passive-aggressive behavior, one of the keys is to call people on their behavior and make them accountable. A simple way to do that is to use what is called a spotlight question–a spotlight question always begins with the lead-in
The following is a Communication with Children article about speaking with kindness. The book from which this section is taken was written by Dr. Laura Markham and is entitled Peaceful Parent, Happy Siblings: How to Stop the Fighting and Raise Friends for Life.
Communication Skills Training: Constructive Confrontation–It’s inevitable; we all need an effective communication strategy for calling someone on his/her behavior at one time or another. If we’re not careful, most times the “confrontation” only makes matters worse. If for whatever reason