Do you encourage the listener’s self-talk by the WAY you present your message? For one reason or another, you are about to initiate a difficult conversation– Should you just jump right in? Perhaps before you begin, you should consider that
Revenge is a common motive for action. But should it be? Does it help the person seeking revenge? Does it result in in satisfaction and stress-relief–and perhaps catharsis? Does it strengthen interpersonal relationships? I don’t think so. I believe that
Are there condescending people in your life? Would you like a simple tactic that will shine a light on these people, and their behavior, and encourage them to take their bullying and mean selves somewhere else? Dan will give you
ON-SITE COMMUNICATION SKILLS PROGRAM FROM THE INTERPERSONAL TRAINING ARSENAL OF DAN O’CONNOR INSPIRATIONAL / LIFE-CHANGING HUMOROUS / FUNNY “No matter what you have to say, you can say it in a loving manner. Yes, even at work.” -Dan
Negative people–they’re everywhere Are you transforming your environment or are negative people transforming YOU? This Communication Skills Training post is taken from Dan’s book Energy Vampire Slaying: 101, and deals with how to handle severely negative people called THE NEGADDICTED.
The Diplomatic Decline is the Definitive NO! Do you have trouble saying no–and then regret that fact–when you realize you’ve committed to something you don’t want to do? Then read the letter below from Confused in Cleveland, and Dan’s detailed
Who is the sniper in your office? Say it isn’t YOU (right?) Dear Dan: I am working with someone (another female) that has a very twisted, sick sense of humor. All of her jokes are usually at someone else’s expense.
Civil Discussions: LIGHT CASTS OUT DARKNESS We must be a light to the world if we want to engage in civil discussions instead of hostile ones. Darkness is the absence of light, and when light shines in the darkness, DARKNESS
Discussing Politics: The conversation doesn’t have to be ugly, even when the topic is In this series, Dan covers the 9 principles that will help you communicate with kindness, mindfulness, confidence, and compassion. And you’ll look like a superhero doing
Customer Service: A preemptive soft blow can soften the harder one to come If you’re in customer service, you know that there are some messages you have to regularly deliver that are probably going to upset people. Part of professional